Privacy Policy PCB88 – Protection Data Malaysian Users

PCB88 (hereinafter referred to as "we", "the platform" or "PCB88") is fully committed to protecting the privacy and personal data security of every user who uses our platform at pcb88.top. This Privacy Policy is designed to ensure you clearly understand your rights and how we handle your personal information.

This document applies to all PCB88 users, including website visitors, registered players, and users of the PCB88 mobile app on Android and iOS. By registering an account or using PCB88 services, you agree to the terms set out in this Privacy Policy.

If you have any questions regarding this Privacy Policy or how we handle your data, our team is ready to assist via 24/7 LiveChat or email at [email protected].

PCB88 collects your personal data from various sources as you interact with our platform. Below are the categories of data we collect:

We only collect data that is strictly necessary to provide our services. You have the right to withhold certain information, though this may limit your ability to fully use certain features on the PCB88 platform.

PCB88 uses your personal data for lawful and clearly stated purposes. Below is a detailed explanation of how your data is used:

• Account Management: Creating and maintaining your account, processing registration, verifying your identity (KYC) and enabling access to the platform.
• Transaction Processing: Processing deposits, withdrawals and all other financial transactions accurately and securely using methods such as FPX, Touch 'n Go eWallet and GrabPay.
• Service Provision: Enabling you to play live casino games, slots, sports betting and all other features on the PCB88 platform.
• Customer Support: Handling your enquiries, complaints and support requests via LiveChat, email and other support channels.
• Fraud Prevention: Detecting, investigating and preventing fraudulent activity, money laundering and unauthorised use of the platform.
• Legal Compliance: Fulfilling legal and regulatory obligations, including KYC/AML (Anti-Money Laundering) requirements.
• Personalise Your Experience: Personalising content, bonus offers and game recommendations based on your usage habits.
• Marketing Communications: Sending promotional information, exclusive offers and platform updates — only if you have consented to receive them.
• Platform Improvements: Analysing aggregated usage data to improve the platform's performance, usability and features.

PCB88 does not sell or rent your personal data to third parties. However, in certain limited circumstances, we may need to share your data with the following parties:

• Payment Service Providers: Financial institutions, payment processors and e-wallet gateways used to securely process your deposit and withdrawal transactions.
• Game Providers: Third-party game software providers supplying slot games, Live Casino, and betting products to the pcb88 platform — only data necessary for game operations is shared.
• Identity Verification (KYC) Providers: Specialist third-party services for document and identity verification to ensure compliance with legal requirements.
• Authorities & Regulators: Government agencies, law enforcement bodies, or courts when required by applicable law in Malaysia.
• Auditors & Professional Advisors: Parties involved in security audits, compliance, or legal proceedings, subject to strict confidentiality obligations.

Should pcb88 undergo a merger, acquisition, or asset sale, user data may be transferred to the new entity. In such cases, you will be notified in advance and your rights under this Privacy Policy will continue to be upheld.

PCB88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser or device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting basic functionality.
• Performance Cookies: Collecting information on how you use the platform — pages frequently visited, time spent and any errors encountered — to help us improve performance.
• Functional Cookies: Remembering your preferences such as language, display settings and login details for your convenience.
• Analytical Cookies: Helping us understand overall usage patterns through aggregated and anonymised data for continuous improvement.

In addition to cookies, we use technologies such as web pixels, tags, and analytics scripts to monitor platform performance and track user sessions in aggregate. This data is used solely for internal service improvement and is not shared for third-party advertising purposes.

The security of your personal data is among PCB88's top priorities. We implement multiple layers of security controls to protect your information from unauthorised access, use, disclosure, alteration or destruction.

• End-to-End Encryption: All communications between your device and pcb88's servers are secured by 256-bit TLS/SSL protocols, ensuring data moves safely.
• Role-Based Access Control: Internal staff access to user data is strictly limited on a need-to-know basis. All access is logged and monitored.
• Two-Factor Authentication (2FA): We encourage and facilitate the use of 2FA on user accounts to add an extra layer of protection.
• Regular Security Testing: The pcb88 platform undergoes regular penetration testing and security audits conducted by independent security experts.
• 24/7 Monitoring: Our automated monitoring system operates around the clock to detect and respond to any threats or unusual activity.
• Secure Data Backup: User data is regularly backed up to secure, off-site locations to ensure service continuity.

As a pcb88 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

PCB88 retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Our general data retention guidelines are as follows:

• Active Account Data: Retained for the duration your account is active and for a reasonable period after account closure to meet audit requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering legal requirements.
• KYC Documents: Retained for a minimum of 5 years after the verification date or account closure, whichever is later.
• Communication Logs: LiveChat logs and support emails are retained for 2 years for reference and quality assurance purposes.
• Technical Data & Session Logs: Retained for a maximum of 12 months for security and fraud detection purposes.
• Marketing Data: Retained until you withdraw consent or request data deletion.

PCB88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the pcb88.top homepage at least 14 days before the changes take effect.
• Sending notifications to registered accounts via email and in-platform notifications.
• For particularly significant changes, we may request your explicit consent anew.

Continued use of the pcb88 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed on how we protect your data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or pcb88's handling of your personal data, please do not hesitate to contact us:

For more information, please visit the Terms and Conditions or Responsible Gaming our team. FAQs are also available on the FAQ.